Customer support materials
Using the self-serve customer portal
Here is a Complete How-To Guide with resources to assist you with your customer portal experience
What is the customer portal and why should I use it?
The State Land Board launched a new and improved customer portal on October 1, 2025. This new portal is designed to provide you with a more user-friendly interface, reliable payment processing, and expanded features to streamline your interactions with us. The new portal offers a more efficient way to submit online applications and manage your payments.
New Account Required: To access the new system, all users—both new and existing—are required to create a new account.
How do I create an account?
We created written instructions as well as a video tutorials that explains how to create an account. Need further assistance? Contact Rachel Majich at 720-854-3306 or rachel.majich@state.co.us.
To create a new account:
- Go to the portal website
- Select “Access the customer portal”
- Select “Manage/Register an Account
- Select “Register as a New User”
- Once registered, create a password by selecting “Log In” then “Sign up now”
I created an account before October 1, 2025. Why do I need a new account?
We updated to a new customer portal system on October 1, 2025. The new portal offers a more efficient way to submit online applications and manage your payments. To access the new system, all users—both new and existing—are required to create a new account.
I see there's an option to submit applications online. Which lease type applications are available?
You can submit the following applications through the portal:
- Oil & Gas auction nominations
- Rights-of-way
- Renewable Energy - Solar
- Renewable Energy - Wind
Be on the look out as more lease type applications will be coming online soon.
I am not a lessee. How can I pay an invoice?
You don't need a customer account to pay an invoice. You just need the lease number and invoice number. If you have the lease and invoice numbers, you can pay an open invoice here.